Will it reply to my customers by itself?
No. Nothing is sent without you pressing send, from your own email or your own Messenger. That’s the default, it’s how the product is built, and it stays that way unless you decide otherwise.
Which channels work today?
A contact form on any website — one we build, or the one you already have — is live and tested end to end. Facebook Messenger is built and tested too, and is waiting on Meta’s approval before your customers’ messages can come through. Instagram DMs are next; email and text messages are planned after that.
Can I get just the website?
Yes. It’s a complete job on its own: built with you, with a contact form that sends inquiries to your email. None of your accounts get connected. If you want the inbox later, the same form plugs straight into it.
I already take bookings online. Do I have to switch?
No. Keep Square, Vagaro, GlossGenius, Booksy or whatever you use now. Your new site’s Book button goes straight to your existing booking page, so your calendar, reminders and deposits stay exactly as they are. Everyknock handles what a booking page doesn’t: questions, group bookings and custom requests.
I have a booking link and a form, but no website.
That’s exactly what I build. Your site brings them together: your services, prices, hours and contact details, with every button going to the booking page, form, shop or social account you already use. Nothing gets replaced.
Do I have to connect Facebook or Instagram?
No. Nothing is connected unless you choose it, and you can disconnect anything you do connect. A website on its own touches none of your accounts.
Can I use the inbox without a new website?
Yes. Keep the website you have: you get a small contact form to paste into it — Wix, Squarespace, WordPress or hand-built — and every message sent through it lands in your inbox. No website at all? I can build you a simple one, and Facebook Messenger will work on its own once Meta approves it.
Who can see my inbox?
You. It sits behind Google sign-in and lets in only the account you name. Messages are only accepted when they genuinely come from your form or from Facebook — anything else is refused.
What does it cost?
The first consultation is free: thirty minutes, no obligation. The service itself is paid. You get the exact price in writing on that call, and nothing is built or connected until you’ve agreed to it.
What happens after I apply?
I read every application myself and reply within a couple of days — yes or no. If it’s a yes, we have a free thirty-minute consultation about how customers find you and reach you today. Nothing to prepare.